“Since 2008, our hospital contracted with BCE Healthcare Advisors for their Clinical Documentation Improvement (CDI) training program. We elected to have the interested staff physicians and one Physician Assistant undergo the training to become documentation specialists. The resulting peer-to-peer arrangement has produced better medical record documentation, both enhancing revenue and improving compliance with medical staff policies. BCE has worked tirelessly with us to keep us informed of latest changes in documentation requirements as they occur and to track of the results of our efforts. I would recommend them without reservation to any hospital system contemplating the need for a CDI program.”
James Humphreys, MD
Physician Coach
Midland Memorial Hospital
Midland, TX
“I have been directly involved in the implementation of the CliniNotes program at 3 different facilities over the past 8 years. In each case Dr. Weinman and his team did an outstanding job implementing their program, educating our team and most importantly delivering solid financial returns. The physician led nature of the program is unique and a true differentiator when compared to other programs that offer improvements in clinical documentation. The impact on documentation is immediate when physicians engage physicians and they are educated about the complexity of clinical documentation in a manner that is consistent with their clinical training and practice behavior. Clinical documentation is a complex issue but the ClinicNotes program helps to address the challenge in a straight forward manner that is scalable to the size and needs of the organization. In my own experience I have seen the program deliver sustainable results in smaller rural settings to large urban multi-hospital systems. It is rare to find a program that is simple and easy to implement yet brings substantial and lasting value to the organization; CliniNotes is one of those programs and is well worth the investment.”
David Cauble
Executive Vice President and Chief Financial Officer
St. Vincent’s Health System
Birmingham, AL
“St. Clair Hospital has enjoyed a very collaborative relationship with BCE. By utilizing physician coaches trained by BCE, our medical staff has been much more accepting of the suggestions for better record keeping. This has improved physician documentation, enhanced our medical staff relationships, and increased compliance.”
G. Alan Yeasted, M.D.
Senior Vice President
Chief Medical Officer
St. Clair Hospital
“Documentation has never been on most physicians’ lists of the rewarding aspects of medicine. The BCE Program has given our physician leaders the tools necessary to help their colleagues improve accuracy, appropriateness and clarity in their documentation. It’s allowed the physicians themselves to raise the bar substantially in a relatively painless way.”
Ed Racht, M.D.
Former Vice President of Medical Affairs
Former Chief Medical Officer
Piedmont Newnan Hospital
Newnan, GA
"I have been working with BCE for five years as a coding coach and first and foremost it has made me a better documenter. I have seen first-hand that physicians, especially surgeons, are actually thinking about their patients co-morbidities and documenting them. BCE has brought to the forefront the importance of proper documentation. Compliance and medical staff education is improving everyday."
Randy Daniell, M.D.
Physician Coach
Hendrick Health System
Abilene, TX
“Evangelical Community Hospital in Lewisburg, PA is a 135-bed, rural community hospital with a relationship with BCE Technology since 2005. During that time, a physician-led documentation and coaching team and process was established. Medical and ancillary staff education was facilitated. Our performance on publicly-reported measures improved and our case mix index increased from 1.21 to 1.45 greatly due to improved documentation of the care we had been providing. We have been pleased with the accessibility of Dr. Weinman and his colleagues and highly recommend them.”
J. L. Ginsburg, MD, MMM, CPE
Vice President Medical Affairs
Evangelical Community Hospital
Lewisburg, PA
“Hamot has worked with BCE Technology for nine years. At the start of the process, the physician-to-physician relationship provided an immediate advantage to the process. Physicians and Coaches were quickly engaged and could relate well to the compliance and coaching notes utilized by the system. Dialogue between physicians and coders has been the best at Hamot in over twenty years. The system has truly benefited Hamot and resulted in appropriate payments for the hard work put forth by the physicians, nurses and caregivers throughout the Hamot organization. We applaud BCE and their approach and would not hesitate to recommend their system to other providers.”
Steve Danch
SVP and CFO
Hamot Health Foundation
Erie, PA
“We at Scott and White worked with Herb Weinman's team for two years and by teaching physicians to document accurately have seen our quality indicators improve. His method of using physician coaches looking at concurrent documentation works to improve the way physicians communicate their patient's conditions in the chart. We have been very pleased with BCE's program.”
Robert W. Pryor, M.D., M.B.A.
FAAP, FCCM, FCCP
CEO
Scott and White Healthcare System
Temple, TX
"Our relationship with BCE, while financially beneficial, has, more importantly, drawn us closer to our medical staff. The coaching philosophy is educational and collaborative. The HIM and Case Management staffs have true partners in the physician coaches as well. All these aspects make the financial side sustainable rather than just being a one-time deal."
John Miles
VP Finance
Piedmont Fayette Hospital
Fayetteville, GA
